Helpful Banking

Our goal is to be Britain's most helpful bank. Here you'll find out about some of the services and tools that we offer to help you understand, manage and make more of your money

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Will Young's 'Grace' features on our TV ads. Find out more about the track here

Your Financial future

Last year we helped over 2.5 million customers plan their financial futures. Whatever you're planning for 2010, we can help turn your plans into reality.

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We're here to help

Get to know a few of the people that work in some of our 1600 UK branches

Emma Newark, Financial Planning Manager, Chichester

Carol Taylor-Brett, Mortgage Adviser, Chichester

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Helping you understand and manage your money

We now have MoneySense advisers in a thousand branches, offering free, impartial financial guidance. We've also introduced mobile banking text alerts and longer branch opening hours to make getting on top of your finances that little bit easier

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"MoneySense isn't about selling, it's about helping", Scott Wright, Team Leader, Croyden Centrale Branch

Buying your first home

The road to finding and buying your first home can be an unfamiliar and daunting experience. We've developed a handy bite size guide to help simplify the process.

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New ways to help

  • Helping home owners

    Few things are more important than your home. This year we've pledged not to start repossession proceedings for at least 6 months if home owners fall behind in their mortgage payments, and we're making £12.2bn of new mortgage lending available

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  • Budget calculator

    Keeping on top of your finances is always important. Our budget calculator can help you think about where you are spending your money and give you an idea of how much you have left each month

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  • Supporting small businesses

    This year we've made a pledge to lend an additional £3bn to help our customers grow their business. We've also guaranteed all small business overdrafts until 31 December 2009 and offer two-years fee free banking for start-up businesses

    Find out more

  • About our
    Mobile Bank

    We've over 1600 branches nationwide but if you live off the beaten track our mobile branches travel the country bringing everyday services to you

    Find out more